Below are the Las Atlantis Terms and Conditions, which regulate all the aspects of
the Casino’s relationship with the Customer. The Terms & Conditions are displayed to
every Customer upon registration; and by creating an account, the Customer expresses
their consent to be bound by these Terms & Conditions, all the amendments, the
The Las Atlantis website (hereafter referred to as the Casino, Company, We, Our, Us)
reserves the right to change and/or amend these Terms and Conditions whenever
The Customer is responsible for reviewing the Terms & Conditions on the Website on a
regular basis in order to prevent any misunderstanding or misinterpretation.
The Las Atlantis Casino is the trade name of the Company, and in using the Website,
the Customer obtains no rights to any terms, concepts, methodologies, graphics, or
If any dispute should arise regarding the Customer’s activities in the Casino, their
wagers, or their winnings, the decision made by the Casino shall be final and
Customer security and privacy is our primary concern; therefore, we apply the latest
security technology in order to keep the Customer’s data and personal details safe.
All Customer information, including their username, password, and other personal
details, is protected by industry-standard 256-bit SSL encryption, to prevent any
manipulation and transfer of the aforementioned data by third parties.
The Customer hereby accepts that the Casino reserves the right to start or stop any
activity, add or remove games, start or end promotions, limit and/or refuse the
Customer’s bets without notice at its sole discretion.
The Casino shall not be held liable for any errors and omissions made by third
parties if they publish these Terms & Conditions fully or partially on third-party
These Terms & Conditions were written in English, and the Casino shall not be held
liable for any mistakes made during their translation into any language, including
the use of in-built browser translation tools. If any disputes should arise, the
English version of the Terms and Conditions will prevail.
The Customer has to be of legal age to create a casino account with us (either 21+
years of age, or the age of legal capability in the Customer’s jurisdiction,
whichever is higher).
The Casino does not accept real money wagers from the residents of Afghanistan, Azerbaijan, Bangladesh,
Belarus, Costa Rica, Curacao, Estonia, Georgia, Germany, Hungary, India, Iran, Iraq, Israel, Latvia, Lithuania,
Macedonia, Malaysia, Netherlands, Netherlands Antilles, Pakistan, Poland, Romania, Russia, Turkey
and Ukraine. Please note that wagers, login sessions, bets or any other activities
are forbidden from the mentioned locations. This restriction includes residents of other
states performing such activities from the locations in the above mentioned list.
Please note that any activities performed from the restricted countries are also
forbidden for players, who use VPN connections and other malware that helps to play
from the restricted countries. Please note - the website does not bear any legal liability
for any actions provided to violate these restrictions.
The Casino does not intend to provide its services to residents of jurisdictions
where gambling is restricted. We take no responsibility for assessing the legitimacy
of online gambling for any jurisdiction. The Customer hereby accepts their
responsibility for determining whether participation in games of chance is permitted
by their local laws, as well as for any consequences that may arise from the
The use of the Casino and real-money wagering is strictly prohibited for all
employees of the Company and their family members as well as the Casino’s
affiliates, licensees, and distributors.
All available games are intended for private use only. Any form of professional or
commercial use is strictly prohibited.
All bets are to be placed through the betting interface provided on the Casino web
pages. The use of any means, including “bot” clients, is strictly prohibited and
will result in the voiding of winnings, termination of the Customer’s account with
Us, and/or any other lawful and appropriate actions.
- The Las Atlantis Casino guarantees fair play, which is ensured by the use of the
reputable RTG software, based on the modern RNG (Random Number Generator)
technology. This technology provides truly random and unbiased results in all of the
games presented at Las Atlantis Casino. The Customer hereby agrees that the Random
Number Generator used by Las Atlantis Casino will determine the outcome of the
gaming rounds, and accepts all outcomes of game rounds provided by the Casino’s
betting interface as final and binding.
- The Casino is a strictly recreational website, and by registering an account and
placing real-money wagers the Customer confirms that they are aware that the games
of chance cannot be considered as a source of profit. The Customer is not obliged to
deposit money or place real-money wagers, and can play demo versions of our games. A
deposit to the Casino is not an investment, and the deposit is not subject to any
interest whatsoever. The Customer hereby acknowledges that their casino deposits
might not result in winning. Both winnings and losses are absolutely random, and
cannot be predetermined before the game round starts.
- If any dispute arises with regard to the outcome of any game round, we are eager to
take your complaint into consideration if it is submitted to the Company in writing
within fourteen (14) days. In the event of a discrepancy between the outcome shown
on the Customer’s Casino software and the Casino's server software, the outcome on
the Casino's server software will be prevailing.
- The registration of an account with Las Atlantis Casino requires filling in the
sign-up form and submitting all necessary details.
- The Casino allows each Customer to create one account per person, household,
IP-address, business address, or device. If the Customer opens another account with
us, we will, at our sole discretion, remove the account we consider to be a
duplicate account, and void the winnings.
- The Customer is solely responsible for keeping their account details (e.g. login
and password) secret, for all actions performed from their Casino account, and for
logging out from their Casino account after each gaming session.
- We reserve the right to use the Customer’s name or alias and the amount of winnings
for marketing purposes.
- The Casino shall not be held responsible either for the Internet, software and/or
hardware malfunctions, nor for any attempts by the Customer to play at the Casino by
methods, manners, and ways not intended and/or prohibited by the Casino.
- All winnings gained in the Casino as a result of a malfunction or system error will
- If any malfunction, system error, or connection break happens during the game
round, the Customer’s balance record held on the Las Atlantis Casino servers will be
considered final and binding.
- If the Casino winnings are taxable in their jurisdiction, the Customer is fully
responsible for any taxes applicable to their winnings.
- By confirming these Terms & Conditions, you are opting in for our marketing mailout
and other forms of promotional content, including but not limited to SMS, emails,
push notifications, etc. You can unsubscribe from these deals and offers by clicking
“unsubscribe” or contacting the Casino’s Customer Support.
- The Casino shall not be held liable for any promotional emails from third parties,
like affiliates, marketing agencies, etc. The Casino’s marketing emails come only
from [email protected],
Deposits and Payouts
The Las Atlantis Casino allows you to select one currency as your account currency
during the registration. The Las Atlantis Casino operates in AUD and USD. The
Customer cannot demand payouts in other currencies except for the above-mentioned
All transactions made with Las Atlantis Casino are confidential and are protected by
the industry standard 256-Bit SSL encryption protocol. All successful or attempted
fraudulent activity is automatically reported to the corresponding authorities.
All the banking methods you use for transactions with Las Atlantis Casino must be
registered under your name.
The Company does not charge any deposit and/or payout fees whatsoever. However, the
bank that the Customer used to perform a transaction, as well as any other
intermediate banks/payment providers involved, may charge additional processing
and/or exchange fees in their sole discretion. The Customer shall be held
responsible for the full cost of such fees.
If any credit card transactions are considered to carry an unacceptable risk for
security or legal reasons, either by our credit card payment operators or by Casino
managers, the Casino will initiate refunds for all such transactions back to the
credit card from which they originated, and notify all the appropriate authorities.
All the winnings made from such a deposit shall be voided. If any wagers have been
made with the deposit in question or the bonus attached to it, such a balance is not
subject to a refund.
The Casino accepts deposits via the following payment methods: Visa, MasterCard,
American Express, Bitcoin (BTC), Instant Gift Cards purchased with Visa or MC, Neosurf and PayID. For
minimum and maximum transaction amounts and payment processing time for
all deposit methods, please refer to the Banking section.
All transactions made to the Customer’s Casino account are to be considered
irreversible by default. Specific cases can be discussed with your Casino Host. If a
deposit is made by mistake, the Casino should not be held responsible for any
After every deposit, the Customer receives a notification via email with the
transaction confirmation and the merchant name. We strongly recommend that you save
all your transaction data and payment methods, in order to avoid misunderstandings
in the future. We advise to add the official Casino email address (which is
to your contacts, so you don’t miss any important
notifications from us.
The purchase confirmation is required after the first successful deposit. Through
this procedure, we will require you to confirm your payment details and some pieces
of personal information over the phone in order to ensure Customer security.
To honor our Responsible Gaming Policy we can, upon the Customer’s Payout, set a
daily/weekly/monthly deposit limit for their account.
The Casino provides the Customers with a wide range of banking options according to
their preference. Customers are advised to get familiarized with the time frames and
limits for each option provided under this link, prior to submitting a payout
request. Please be sure to provide the Company with valid and accurate personal
information before requesting a payout.
Before the first payout is confirmed, the Customer should place at least 1 (one)
deposit. To honor our Security Policy, the Customer should wager at least 1x the
initial deposit value.
To provide our Billing department with all the necessary data, we require Customer
identity validation before the winnings can be distributed. During this procedure
the Customer should provide the following documents to [email protected]:
Proof of identity (driver’s license, ID, passport).
Both sides of the credit/debit card(s) used for depositing. We only need the
6 first and the 4 last digits of the credit card number. The CVV and the
intermediate digits of the card number can be hidden.
Proof of address (Utility, Medical or Delivery Bill or any official document
with full name, address, and date, provided it has been issued within the
past 2 months).
Account Validation (containing Credit Card Validation and Banking
Should the Customer decide to use another credit/debit card upon completing the
Validation Procedure, we will ask them to provide a completed Credit Card Validation
form for every such card in order to be able to use it for transactions to/from the
In case the Customer’s bank account used for payments to/from the Casino is closed
for whatever reason, or the Customer prefers to use another bank account, it is the
Customer’s responsibility to notify the Casino representatives about such an
occasion and provide a filled Banking Validation Form for another bank account to be
able to use it for deposits and/or payouts.
Approval of submitted documents takes from 2 (two) to 3 (three) business days. If
the documents were not submitted at once, the Casino might require additional time
to process them.
Any manipulation, falsification, and alteration of the submitted documents will
result in account cancellation and voiding of all winnings.
All payout requests are to be audited and approved by our Billing department, prior
to being confirmed.
All payouts from Las Atlantis Casino are limited to $2,500 per transaction. This
limit can be adjusted by the Casino, according to the Customer Level, or as per a
mutual agreement with the Customer’s VIP host.
The large payments may be divided into smaller units and paid out, according to the
Casino’s payout limits, and the Player’s current Customer Level.
The payout can be made only from the casino account where the deposit originated.
Although the Customer might choose a preferred payout method, the Casino reserves
the right for a final decision on this matter.
The Customer can only have one pending payout at a time.
The Customer’s balance, associated with any Las Atlantis Casino bonuses, is subject
to our General Bonus Terms.
To ensure a fair relationship between the Customer and the Casino, as well as to
protect the Company’s interests, we reserve the right to disqualify any payout in
the following cases:
If the Customer submits incorrect, invalid, or outdated personal information
during account registration.
If the account information differs from the details on the Customer’s
If the Customer has multiple accounts.
If the Customer’s account was used by another person.
If the Customer was found to be involved in professional or group play from
If the Customer uses any robot program, or any other betting software except
for the official Las Atlantis Casino software.
If the balance subject to payout was generated through bonus abuse.
If the Customer requests and/or plays with a free bonus during a payout
If any of the payments made by the Customer to the Casino were reversed or
If the Customer has been found to be a cheater or has been accused of
cheating in any other casino.
If the balance subject to payout was generated through violation of the
Bonus Terms and Conditions.
If the account was registered by any person ineligible to do so due to
points 9, 10, and 12 of the General Terms and Conditions.
General Bonus Terms
By claiming any bonus at the Casino (including but not limited to no-deposit bonuses,
deposit bonuses, bonus chips, free spins, and comp points), you fully agree to the below
All Deposit Bonuses available at Las Atlantis Casino are for wagering purposes only,
and so the body of a bonus cannot be cashed out. The initial bonus amount will be
deducted upon the payout request.
All Las Atlantis Casino bonuses are subject to the Wagering Requirements.
At Las Atlantis Casino, the bonuses are not added automatically. In order to redeem
the bonus, the Customer has to either claim it in their casino account or contact
our Customer Support team.
It is the Customer’s responsibility to familiarize themselves with the terms of the
bonus they are about to claim.
All deposit bonuses must be claimed before the Customer starts playing with the
deposited money. When a Customer begins to wager a deposit, they forfeit the right
to claim any bonus on that particular deposit.
Some of the Las Atlantis Casino bonuses are subject to redemption limits, which are
reflected in the Bonus Terms of each particular offer.
The Customer can have only one active promotion at a time. New bonuses can only be
claimed if the account balance is lower than $1.
Only one deposit bonus can be claimed per one deposit.
The Casino reserves the right to refuse, cancel, or abort any bonus or promotion at
any time at its sole discretion without prior notification.
Free bonuses are only available when there is no pending payout transaction bound to
the Customer’s account.
Consecutive claiming of free rewards is prohibited; at least one deposit should be
made in between them.
No bonus money can be used to play the following Network Progressive games:
- Aztec's Millions
- Caribbean Hold'em Poker
- Caribbean Stud Poker
- Caribbean Draw Poker
- Jackpot Cleopatra's Gold
- Jackpot Pinatas
- Let’ Em Ride
- Shopping Spree II
- Spirit of the Inca
Live Dealer games are only available to play when the deposit amount does not have a
Each bonus is to be played on a particular type of game, and wagers on the
corresponding games will count to the wagering requirements as follows:
Slots, Real-Series Video Slots, Keno, Scratch card, Board games - 100%.
Card games (BlackJack, Multihand Video Poker, Video Poker, Tri Card Poker) -
Roulette, Roulette Multiplier - 10%.
Playing any games not included in the promotion before completing the wagering
requirements will result in the winnings being voided.
To honor our Responsible and Fair Gaming policies, the maximum bet size during the
bonus wagering period is set to $10, unless specifically stated otherwise in the
Bonus Terms of a particular promotion. Placing wagers above $10 will result in the
voiding of all winnings.
The restrictions upon the games available, as well as the maximum bet restriction,
are only valid during the bonus wagering period.
Only inside bets are allowed for Roulette bonuses. Placing any outside bets is
considered a violation of the Bonus Terms and will result in the voiding of all
Free Spins are awarded for a predetermined slot game, and they have a fixed number
of paylines and fixed bet amount. Free Spins cannot be played on any other game
except for the one they are attached to. Once the initial number of Free Spins has
been played, the primary win amount can then be wagered on any game that is included
under the Slots promotion.
Any violation of the Bonus Terms will be considered Bonus (promotion) abuse and will
force Us to take immediate steps to discourage such behavior. At the casino’s sole
discretion, the accounts of bonus abusers may be terminated, and all the winnings
The minimum deposit to qualify for a bonus is defined under the Terms of the
If a bonus was claimed by mistake, contact the Customer Support representative to
remove the bonus before you start using it. If the part of the bonus has already
been used, you will have to meet the wagering requirements.
The amount of winnings from the bonus that exceeds the maximum payout limit will be
deducted from the Customer’s account balance; either automatically when the wagering
requirements are met, or by our Billing department upon the payout request. Any
winnings above payout limit, accumulated after completing the wagering, will not be
cashable as this restriction remains applied to the balance until it goes below $1
or is withdrawn.
“No Deposit Bonus” is a free trial promotion that may be given to a Customer on a
one-off basis, upon registration, so they can try the games before making their
The Wagering Requirements apply to all No Deposit Bonuses as follows: 50x
Bonus for Slots and Card games bonuses, 50 times the winnings for Free
Spins, and 60x Bonus for Roulette bonuses.
The payout limit for no deposit bonuses is either 3 (three) times the
initial bonus amount/free spins number or $150; whichever is lower. In case
the progressive jackpot is hit, the payout limit will not be increased.
Please check the list of included games and the wagering contributions; as
described in paragraph 14 of General Bonus Terms.
In order to make a payout from a no deposit bonus after the wagering
requirement is met, there should be at least one deposit made. If the
maximum payout limit of the bonus is lower than the minimum amount allowed
for payout ($150), the difference has to be wagered 1x deposit amount.
The wagering requirements for deposit bonuses are as follows:
35x(Deposit+Bonus) for Slots, 20 times the winnings for Free Spins,
40x(Deposit+Bonus) for Card Games, 40x(Deposit+Bonus) for Slots and Card
Games, 60x(Deposit+Bonus) for Roulette.
Specific minimum deposit requirement applies to every bonus, as stated in
the bonus description.
Regular Deposit Bonuses are not subject to any payout limit unless otherwise
stated in the terms of a specific bonus. Promotions from the Welcome Bonus
Package are subject to a 30x Deposit payout limit and are available for 5
(five) deposits following the registration. Regular Deposit Bonuses become
available after 5 (five) deposits.
The games included and the wagering contribution described in Paragraph 14
of the General Bonus Terms apply.
Please bear in mind that once you claim a deposit bonus, your playable
balance is counted as bonus money. In this case, your money isn’t divided
into withdrawable balance and bonus balance. This means that you’ll be able
to withdraw your winnings only once the playthrough requirement is fulfilled
and your bonus money is converted into cash.
Free Bonuses. The Las Atlantis Casino Customer’s accounts can be credited with Free
Bonuses in the form of Bonus Chips and/or Free Spins. At least one deposit should be
placed in between free bonuses.
The wagering requirements for Free Bonuses come as follows: 50x Bonus for
slots and cards Bonus Chips, 60xB for Roulette Chips, and 50 times the
primary winnings for Free Spins.
Bonus Chips and Bonus Spins can be redeemed only if there are no current
pending payouts and the account balance is less than $1.
Bonus Chips can be claimed by contacting our Customer Support team and are
given at our sole discretion.
- The Customer can discuss their free bonus deals with their VIP Host upon
reaching a certain Customer level.
All Bonus Chips offers bear 5 (five) times the payout limit; for free spins
the limit is set to 5 (five) times the number of spins.
Free Bonuses are meant to be played without deposits, but we are aware that
there is a possibility of mistakes. If any deposit is made on top of a Free
Bonus, wagering requirements and the maximum cashout limit of the Free Bonus
will be applied to the deposit. In order to solve such an issue, you can
contact our Customer Support team.
The games and the wagering contribution described in paragraph 14 of General
Bonus Terms apply.
If the maximum payout limit of the bonus is lower than the minimum amount
for payout ($150), the difference has to be deposited.
Comp Points are to be spent on any game without any restrictions.
Comp points are awarded for Customer’s wagers.
Comp points are converted at a rate of $1 per 100 points.
Comp points bear no wagering requirements whatsoever.
Comp points are available only for depositors.
The minimum amount of comp points to claim is an equivalent of $1.
Live Dealer Games
The Live Dealer Games available in the Casino are offered and maintained by the
Visionary iGaming provider.
By playing any of the Live Dealer Games the Customer agrees to be bound by the
regulate Live Dealer Games in any way and is not to be held liable for their
The Las Atlantis Casino is a licensed distributor of Live Dealer Games by
Visionary iGaming and is thus authorized to offer you access to them and to
manage financial transactions between your Casino account balance and your Live
We, at Las Atlantis Casino believe that the two cornerstones of fair gaming are
cutting-edge random number generation (RNG) technologies and full transparency.
We utilize the latest and up-to-date version of RNG software, and we make sure
that the software itself, as well as all our games, are tested on a regular
basis by TST (Technical Systems Testing).
The casino runs under the RealTime Gaming (RTG) software platform, fully
and checked for fair play.
While playing our games, each Customer can be sure that the outcome of every
single round is completely random and unbiased. If, by any chance, you feel that
you were not treated fairly, do not hesitate to contact our casino hosts, so
they can resolve your issue.
Customer level may be determined in accordance with a range of crucial factors that
are being put under close scrutiny and meticulously analyzed by the Casino’s team of
dedicated professionals. After years of practice, we have determined the following
factors that are the most impactful regarding the process of determining the
Customer’s subsequent level:
Deposit type and frequency
Customer’s reputation with Las Atlantis, as well as with other casinos
Duration and outcome of gaming sessions
Adopted payout methods
The frequency of reversing payouts
Please, take into consideration that the Customer level also determines multiple
gaming factors, including but not limited to the maximum payout amount and payment
approval times. The Casino reserves the right to change the assortment of promotions
available to you according to your current Customer Level. The Casino might, in
certain cases, provide each Customer with a personalized payout plan according to
each particular payout request. In case of a massive win, the winnings might be
distributed in units until the full amount of winnings is paid.
The Casino reserves the right to close or block the Customer’s account. Unused bonus
money cannot be cashed out in case of an account closure by the Customer, as well as
its termination by the Casino. The casino reserves the right to withhold the
Customer’s balance upon closure or termination of the account if:
The Customer submits incorrect, invalid or outdated personal details.
The details submitted during the account registration differ from the
details on the Customer’s credit/debit card.
The Customer has multiple accounts. In the case of multiple accounts, the
Casino, at its sole discretion, will decide on which account is to be
terminated, and which is to be left active.
Any accounts registered by any person ineligible to do so (as defined in
paragraphs 10, 11, and 13 of the General Terms and Conditions) will be
terminated, and the deposit amount shall be returned to the owner.
The Customer was found to be sharing their account with another person.
The Customer was found to be involved in professional or group play from
The Customer was found cheating while playing at Las Atlantis Casino or in
any other gambling venue. In this case, the Casino reserves the right to
pass the Customer’s credentials to other casino operators and affiliates, to
prevent further cheating at other casinos.
The Customer uses any sort of betting software or a robot program, or places
wagers through any other means except for the official Las Atlantis Casino
The Customer was found to be a bonus abuser or has been accused of bonus
abuse in any other casino.
Any of the payments made by the Customer to the Casino were reversed or
The Customer threatens to make a refund or reverse their deposits to the
casino and demands to receive special treatment based on their threats.